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They are set where there is an identified need to improve performance They identify a level of performance you want to achieve Z  fff___PPT10i.n*+D=' = @B +"k  rj@ R(      p%0e0e?Title 1"|vPK![Content_Types].xmlJ0*miG]`Hm6 Xwt?. g#Wi3E).+7 >ON ޑ1ˋz "+R RhB.} /<^ITխ%rHK4uK~I0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!Idrs/shapexml.xmlTKO1W| <"6 VPfwڳ!wޤJb|hʔj"3)@[2UA^N>~p0v\"`ʥj!Z j[@bb j`xtt2h1rB:w3TyyTJar˓*P-WO%U*0bA`\8[ :J9Im29ON_832Lڑ9TUL7WN.`\?UeH[,œ?Sr |LBj6_SQӀK& ؉zNP( Ey:ԂƲ^DCc*H^h)*Uϡȟ{mL ʯ"55Ŵs֙'59WJk>/BJouwjdGƿҢ~]'o=sKw! 0&4sy`uյMk)UIes3M-QDJIC! fEKhl))V_Z<ͳY[7|l歭#]5 -^k#g 4Z N_M#|aߕWZUϗՓ(t3( Q+gh놧" T/}Ȩkw\Wa{q='0^JBSxk7IP72Ul'zJ0c `ƻ3IdpPK!idrs/downrev.xmlDMK1E!ON ޑ1ˋz "+R RhB.} /<^ITխ%rHK4uK~I0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!] .drs/shapexml.xmlYIo7 x-- @hP3i*9%9_=I.)F6GI=|ܖmu }r&ujB/3΄2Z&|'8j*fFUWWNǥ+Y TRc.7]TV:بT~{)EKͼYj73ˊ,לiQbˉlD*WFeҲ>4ԑQ@I׮I2+ޠ4L- ^4 hj ]xF0qA-1^bda^ _`MAֳw7@bpHщբloM#jX?zMp򰿱Ykka%gO> ݇殏=Y躜EaBX5~ߜx~UJKe~blW@lΓOiC7QN5I>]ٰA-v@Q6 !]~jVe2{2v$E=QHMlO#щT׍E=?x_?Aqw4 - gUՓ( t#V: #a8:`b?lk"b 8s]Ei* aۄK}e؅)"556*b 1gkigЧs e4A*Kqf֘ Z#vTa*W!].>'Bvm~نIb$~+ѡR\LH'Rw1:l?f'ǚ PVd-B.^A81AUz>Sݢi9PK-![Content_Types].xmlPK-!1_a ._rels/.relsPK-!] .)drs/shapexml.xmlPK-!c|drs/downrev.xmlPK0 yl Are these targets achievable? Are they too easy? Are they too difficult? Are they relevant? Would any other target (eg. industry average as opposed to our last year s performance) better serve our purpose?   fff___PPT10i.(+D=' = @B +"!  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Z  fff___PPT10i.ppd+D=' = @B +"  4g(  4 4  p@A0e0e?Title 1"zPK![Content_Types].xmlJ0*miG]`Hm6 Xwt?. g#Wi3E).+7 >ON ޑ1ˋz "+R RhB.} /<^ITխ%rHK4uK~I0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!drs/shapexml.xmlTn8}/@u:q&1"M\1I"Ur|}ϐXl rrqjU7dʔj*ߖ'R@"m^yqϛn;OLC覣/ת%v@V[RV)LGOO?Zj1UmN4U&Rjrę J?A r^~vH!:NE"]&'{ v$v>gmZI"L*s-ǞzZQDJI\GJr@%͉+ûG7OKdotոoÍV-rimutn*S)&CU^hVe:A|]=BL@ED БԍSEjPy*.¡Gq^fYtj*ο8*z%P%(K3O KD3pg즇w_PK! drs/downrev.xmlDn0DVPbԺ[Rͣvd$kь謷ؙo0%ȔVQNS`>QYC.aܭ1Sv0{:fb|s_6lO&vuC$Yq Py\VaBJe)~= 4qv[yE+ `|Vr[47PK-![Content_Types].xmlPK-!1_a ._rels/.relsPK-!)drs/shapexml.xmlPK-! kdrs/downrev.xmlPKo0F  yl XWhen to Use Targets     4  0<0e0e?,Content Placeholder 2"PK![Content_Types].xmlJ0*miG]`Hm6 Xwt?. g#Wi3E).+7 >ON ޑ1ˋz "+R RhB.} /<^ITխ%rHK4uK~I0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!sX1"drs/shapexml.xmlMo8  x]v\q(Ec 豠%*֚"$8}d%=UQXCPŇC^ZW7cΤNMV>qЙPF˄?J?\E5wbU·Wȥ[Y TRC[ UV:بTx~TBKJʒWYrE-F{d+%R5*M YtYs>iŁNiQuM3ڴ¿C§6`8.K-ֵ 17yΰ &d+YJtL),g4Z'dѵjW&{< #>q`K)̇l] (!LoMoŅLjNiJ^W)Y*ᳰ#ފJ_:O9ۆa D9JlHBnnc!?Kʏ2m#J(tnIIk!=Z[qNlOM (>b.D9G} K6QвQcV{4ͪ)6VyrU*l/(a(W2ibLܿ nBgb#1lUw7Qۭͦ^?u>5c%sp&qJ *|eNVX'q!Z{8,{u%6%F(EBpO>[&3| ؂Xlf$v"O+jLi*?aH EL.G3Ψ"WHHJL=CKL]oQ*zAԮ> i*VWtTZ]Ug={ y=Ď=A iQ96Es=@ Q>*Hӎ/M? =FszUc*&!Dh-A~PK-![Content_Types].xmlPK-!1_a ._rels/.relsPK-!sX1")drs/shapexml.xmlPK-!kndrs/downrev.xmlPK  yl OUse targets when: You can positively affect the outcome There is enough predictability in the area of performance for a target to be meaningful A target will help focus attention on a particular area of importance A target will motivate the people working in this area to put more effort into finding ways of improving it A target would be helpful to demonstrate to the rest of the organization, the public and other stakeholders that this is regarded as important and there is a commitment to deliver. It will be possible to monitor progress against the target without disproportionate cost& > P P fff___PPT10i.+D=' = @B +"  8(  8 8  x=0e0e?Rectangle 2"ÎPK![Content_Types].xmlJ0*miG]`Hm6 Xwt?. g#Wi3E).+7 >ON ޑ1ˋz "+R RhB.} /<^ITխ%rHK4uK~I0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!39(drs/shapexml.xmlTn8}_ Hxݦ6".`F`D٪)KRRq<,ưp.g.v\}:ԕ[W@&eAzm ;6cg6l4Fv?+5dqn=Nz8h|zeQ+Tu[xbo9T{Q 9VP9"%b2N_ä ?H:fW>/hV$`?T4DizrNl2!2c0|)}0*BC\T,1+Y K]؊U9|KfL!7ؐQvKؗM@C(;Axyh-c n#v8FGSDVi@I[R_m1:\'%yEb+AWWjߑeU .VΘ&u!R %)Z䈕SV|(S*L_iɦ~:AbS?f-չ+*&jy n|*F *w2*<h;+R59[C}?Q;f$%A*?Kၿ^'Z=/FPK!޴(drs/downrev.xmlDMK@@!E i%RE&4;i]_CYp K厶>KK})D4 &vp 1B<&Ew`5u_ͷsiuUU}4sico_ՋJ-Ej> $MMPK-![Content_Types].xmlPK-!1_a ._rels/.relsPK-!39()drs/shapexml.xmlPK-!޴(drs/downrev.xmlPK0F  yl VHow to Set Targets    8  x`D0e0e?Rectangle 3"}PK![Content_Types].xmlJ0*miG]`Hm6 Xwt?. g#Wi3E).+7 >ON ޑ1ˋz "+R RhB.} /<^ITխ%rHK4uK~I0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!8X+zXdrs/shapexml.xmlY]o9}_iU 4 (C ew%T10Ǟ={=3D}6bi]nt/ 9:5Y pqÙBgB-~m9u%v2;`ҝ,{gJA[J+^xlTh8"|aU.-Oey]F%gZQPb${5_caҽE̊XL?-L=|䝵e'Eh.S -&;q(Lx4OG\do:{HnŔVѯƾrbrVJL.cDڇۥ]sgNj=g;A:5E)Bʔɖ:t"lɨ !yj'JaBuhuE0pXS1UWE^B6R_|^x  mڬB3S*SP095fYn=lĬ+\IV$V\X6qg4Ic.\r;$b*/jȐ7kNuP/bJ{*9MvPl[-1"~NQ c@8#H ;#3L?0ȠCҡ-I=v"C[=vzU=v&~Fp t45G$ҟDpO" O"@ ҟ7ʴG!wp t 3WjJ}GJ(]@`G(G7siv?679sm9{(Sz ŹyϚorPK!p=drs/downrev.xmlDn0V8RUR BEϩ oClGЧš=f5fMNvVt#[;m+a[BDw$\(rq{3\-鴉-Kr8䜇#a5-WInz.6-t8kGas4vZl23+Xk) Hc7B|C!fS`e*1DR_MPK-![Content_Types].xmlPK-!1_a ._rels/.relsPK-!8X+zX)drs/shapexml.xmlPK-!p=ldrs/downrev.xmlPKr0 yl bKnow what outcome you are trying to achieve Clearly define where you are now and where you want to get to Identify measures Set targets in consultation with staff, Members and stakeholders Action plan to achieve the target Final checks- double check everything0 %  fff___PPT10i.p+D=' = @B +"  <(  < <  pE0e0e?Title 1"wqPK![Content_Types].xmlJ0*miG]`Hm6 Xwt?. g#Wi3E).+7 >ON ޑ1ˋz "+R RhB.} /<^ITխ%rHK4uK~I0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!U drs/shapexml.xmlTKO1W|h $Jؠ]oklH7)p3qqiX+k2yP eJ[5fɇTQܪ /'?\qpML.x0R>[ j[@bb j`xxx2h1rB:w3TyyTJaGr˓*P-WO%U*0bA`\8[ :J9Im29ONǜ&H*k[m'0.*L2~u)9݄LFKtH))^JLX0%yd~ d_NMJVj8͗TT4 R7 v渥 CQ%:ৱl"#И&96ZJs(yFnm ^Eb2YYx:Sf9Yb ܧCŹ#^h\NHj^/-k{3wt Bz cB>N>w!\W]۴IRřT!;CED+t4ϐoV摒b+x#Pex#(C_OƉ7f^7]F"PK!ldrs/downrev.xmlDMO0DHk 괅*!ñ)6|@lӦG3z\s`:@Wt(x>_ BD6;&' ^-0: ¡@mC!eZ&n N]ŘoxLpY-ŎC=T}VAnzw[߇\ˋD1_z1 f j}l0D [2M W?PK-![Content_Types].xmlPK-!1_a ._rels/.relsPK-!U )drs/shapexml.xmlPK-!lbdrs/downrev.xmlPKf0F  yl WMonitoring Progress    <  00e0e?,Content Placeholder 2"PK![Content_Types].xmlJ0*miG]`Hm6 Xwt?. g#Wi3E).+7 >ON ޑ1ˋz "+R RhB.} /<^ITխ%rHK4uK~I0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!udrs/shapexml.xmlW_o6@uHn@FaD)8PeiH;~#%50o軏F6:oIۄyzBB-~\]p-v6b2qy%ޘVjJcI텇FMfI#j͗Jvc ?7ErE+=$F\VFҲQPw7I +70m~pL=iҶ}g7w=odЫ;nKXdb ۉy8i gVdO'L]os$dfĞRSQ6:ǭ  ~6'F? 2!$I+ k)aK?*!h[%O#E$O;GpP5C-HqVIdK 2R݅((OA$="[9`+<|{)}{YFVÕYR&@7`ɺefЋ8V4lgmA4:&|zuf'Nq5i /X`b?fZN wS&\/)f,y kw4lڤl'- z碎yG@)mc)\GƯFXiZymOQuAD>K?a),K{DDLMeP;(ךvD곐/bI{:m6:xwovkt~R5JP)RDBd%B4BT@Z(BJt, |YepcqCc{G*ary\^!x^^!_!4#7#17p5i_sc еPK!Jdrs/downrev.xmlDMK@EaxNlQK초 Af^̛83Mz˹٢7hʲQ8Bn:Ycmb~}5TێnB!"} TJdЏlCuCaᦖ$y+%6RR~ܜ.۞}O˦o+no'?_Ei*F)n4ZPK-![Content_Types].xmlPK-!1_a ._rels/.relsPK-!u)drs/shapexml.xmlPK-!Jdrs/downrev.xmlPK0 yl Target setting is an imperfect process. 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That is why you need to monitor performance over time, as well as achievement of targets.   fff___PPT10i.<+D=' = @B +"  @(  @ @  pl70e0e?Title 1"îPK![Content_Types].xmlJ0*miG]`Hm6 Xwt?. g#Wi3E).+7 >ON ޑ1ˋz "+R RhB.} /<^ITխ%rHK4uK~I0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!gunI3drs/shapexml.xmlTMo8/Hm+nm &@v0#rǂ([5EjIʱ );Ţ 7q˱U k3KS5zo9g ] eI:eo7]:ڥ]wwhʝlh:mkJ'jǟGh4_(}Ȼ%|8-k'iMd>1U)n!ʊ'T~% F1xnjOty,>2l8BU"=ֶUfz~=2~=aHѳlL)^"a2,1 `#.[ShwP%y6<0'+@b2,c_GݷwF8LfyTi;W:JJj:#ҁD'C8'^7A(sER:nijCYPvʆ uEZ,BmϊJQĶRrkװB!-;uKVD7ar].=;iLUƭӰ%7DN1ZżG+xQDE 6v[qmZ󣉔K}-{h(QbJq+h>fM,҂}C=N|4U, .!ѿZ'biQ*8>iKdPMkYzC[Lw+ToE2xD A%4ͫTn˕!,boWzЬ'^`(·ǕàR@J7Tm~ɾG y/&MP&֗ uPK!drs/downrev.xmlDMk0D^J#ǔ8QB)jI[kZ+#)+zh oxdq&{ qmuϭsdeRp%sm/\ҹ 9*Bs)}ݑA?#q ]+KAI{QShO_˱B0.3@Stɧ RMqv.r [4 7PK-![Content_Types].xmlPK-!1_a ._rels/.relsPK-!gunI3)drs/shapexml.xmlPK-!drs/downrev.xmlPK0F  yl cTools for Monitoring Progress (   @  `i70e0e?,Content Placeholder 2"xrPK![Content_Types].xmlJ0*miG]`Hm6 Xwt?. g#Wi3E).+7 >ON ޑ1ˋz "+R RhB.} /<^ITխ%rHK4uK~I0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!B drs/shapexml.xmlY[6~`agwvЄm%Bì2Nm2>˱;pP(F'͐3Sz/O9/t&2GݗcW2ln\&|}9 \poL)5ch7J' 5 5(_ K~aY%-gZ`95c'[(ʭQl5u( ܤ;W$Hг# G ӈ!1-ݻ6`I`^Wt^NCIc_8{"*a%gg~w}sg0yw;WtUL")NMoSv(e!RZ_-uIg܊R;O< h:D9G%$`.zJ8)pc&r j( g\?v=R+OaJ8rCزzh.*I4"˓xLg{A'kHիj D *׻ZfU-_Zo5KF4'+d8+sng1#m+P?;b&L'\G1b&ưc6EUE^_B6R_}Y"OoaVѯRwSeq~}J1WSQD`JSS) ɳ05fYn=tĬ+TIN$VYT 83eg7Yc]!L=C{L]ngR}9n;@ð1UWb=;vm5O੊g WGJjAW Qg~(@qn(C,[=ᄇУ4uvBك/$!՜6$$o/$}@:&a4uhCaԜxkGH }5gw I}lH_2ΟGcj,v W!@!m'":_'+BX?/w>e)hqPK!S7drs/downrev.xmlDKK1!\M->{[D,#ؗv&tI:op9|oL#:A;p=@-ҶBVW B$qF\)W bCNum.e(k6ebS঑7Yv' ijj=ɾ؝>>//G?^eը__ԫB8jC!GHn4Y\PK-![Content_Types].xmlPK-!1_a ._rels/.relsPK-!B )drs/shapexml.xmlPK-!S7cdrs/downrev.xmlPKg0 yl =Comparisons are an important tool for monitoring progress One can also monitor progress using pre-developed action plans One could also develop indicators against which to check progress T  a  "  fff80___PPT10.B8"  D(  D D  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